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2:Terms and Conditions for Grounds maintenance for commercial properties

• NJ Garden Services is committed to providing the best possible garden maintenance experience for our customers however please note the following points.
• We endeavour to attend the grounds on set days however due to unforeseen circumstances cannot guarantee a specific visit time. If there are times that we must not visit, please inform us so we can ensure our staff have vacated the site.
• If access through or from a neighbouring property is required to carry out specific tasks, permission must be sought from the property owner or tenant before commencement of work.
•  Our staff cannot engage in any work that requires them to climb higher than the ladders they carry on board their vehicles will allow them to. Any high work will need to be assessed and priced.
• Very poor weather conditions may sometimes result in delayed visits.
• Invoices must be settled within 30 days of receipt.
• NJ Garden Services sometimes uses images or customers names to promote business on the internet or other mediums. If you object to this then please let us know.
• Loud machinery is sometimes used to carry out maintenance work. Please inform us in advance if there is a time when this will cause you problems.  These machines can also create dust and smoke. Please keep your windows shut whilst maintenance work is been carried out.
• Sometime our operatives will be using controlled chemicals to kill weeds or promote growth. These are generally considered non toxic but should you be concerned or request more information then speak to your operative or contact our office so we can provide you with details.
• Our operatives and management team are trained to assess and plan the work to provide long term effectiveness and a quality job. Sometimes gardens that have been neglected will require a number of visits to bring them to a high standard of care.
• No waste or rubbish other than the material produced as a result of our work will be removed unless agreed.
• Any issues during the course of the program concerning the standard of work or the staff must be quickly brought to our attention so we can rectify them.
• Depending on site location and other circumstances sometimes a small amount of time for travelling to the site will be included in the time on site. This will usually be less than the actual time spent travelling.
• If you have any questions regarding these terms please do not hesitate to discuss it with us.

We appreciate your valued business and look forward to providing you with a quality, professional service.